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It is certainly important to be able to communicate with your outsourcing development team on a level allowing for a smooth development process, and the language and culture differences can be an obstacle.
However, Ukraine is a European nation, and the mentality of people does not differ greatly from that of your country, be it anywhere in Western Europe or the US. There is no striking difference as you would encounter in some Asian countries. Besides, before outsourcing software development came to Ukraine on a large scale, many Ukrainian IT specialists used to go to the Western Europe and USA and work for IT companies there, which means they are familiar with the approach traditional for Europe and America and the procedures used for software development in those companies. Moreover, different international agencies are now offering courses in management providing necessary management skills to the Ukrainian specialists. Thus, all the business processes in a development team can be organized according to the international standards.
While English is not the native language to the Ukrainian developers, this issue is also being actively dealt with. English is the language of choice in the universities and in the schools it is now required from an early age. Several universities are conducting their entire programs in English. Oral and written comprehension is high among software engineers, given the amount of text they have to read for their degree and work programs and the amount of English language programming available in the country. Communicating with the Ukrainian developers through online chats, instant messaging and e-mail in English should not be a problem. While not all the development team members might be completely fluent in English, those who communicate directly with the international customers will speak, read and write in English at the proper level. Many companies conduct in-house English language training programs to improve the language skills of their personnel. Specialists speaking other languages, such as French or German, can also be found, though these languages are not as popular as English.
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